Nikon Imaging Asia Pacific Gateway | Asia

Nikon Camera and Lens Maintenance Service

DEEP CLEANING AND COMPREHENSIVE INSPECTION FOR NIKON CAMERAS AND LENSES

Nikon cameras and lenses are engineered for a lifetime of brilliant performance. But like performance vehicles, a little care and proper maintenance is needed to keep them running at their best.

Peak Performance

Regular maintenance helps keep your gear at its peak performance.

Factory Recommended

Nikon recommends inspection every year or two. 

Expert Service

Nikon certified technicians know your gear best. 

5-Day Turnaround

Bring your gear to Nikon Service Center and have it ready within 5 business days (in most cases). 

Maintenance Services available

For Camera For Lenses
• Image sensor deep cleaning
• Lens-mount & hot-shoe contacts cleaning
• External surface cleaning
• Advanced camera assessment
• Autofocus system assessment
• Exposure accuracy assessment
• Firmware update (if applicable)

• Front & rear lens element cleaning
• External surface cleaning
• Lens contacts cleaning
• Autofocus system assessment
• General assessment
• Firmware update (if applicable)
On top of making sure your cameras & lenses are performing at its peak, we will also provide a comprehensive assessment report.
Should any of the recommended repair be performed within 90 days from the date of report, the inspection fees will be waived from the standard repair cost.

HOW OFTEN DO I NEED MAINTENANCE?

I am a Professional / NPS members I am a Hobbyist 
AS NEEDED Every 1-2 years
• Shoot photos/videos on a daily basis
• Travel regularly with your gear
• Often shoot in dusty & wet conditions
• Frequently change lenses and memory cards
 • Shoot often casually for leisure
• Travel with your gears for vacations
• Occasionally shoot in dusty & wet conditions
• Change lenses and memory cards as needed

 

   FREQUENTLY ASKED QUESTIONS

 

  • My camera or lens seems fine. Does it need maintenance?

     

    If you haven’t had your equipment serviced in a year or two (or ever), you’re probably due for a cleaning.  Regular maintenance helps keep your gear at its peak performance.

     

  • How long will I be without my camera or lens?

     

    Nikon Service Center strives to complete all regular maintenance service requests within five business days after receiving the camera or lens. However, servicing duration may vary due to increased demand, shipping delays, or other unforeseen circumstances.

     

  • How is maintenance service different from repair service?

     

    Maintenance service is a preventive approach that include cleaning & inspection of properly working cameras and lenses. Repair service, on the other hand, addresses operation issues, physical damage and other issues with Nikon gear.

     

  • Can I drop off my equipment for maintenance service?

     

    Please consult with the official reps to make relevant arrangement before visiting us.

     

Service Disclaimers

 

All Maintenance Services are subject to the following Disclaimers:​

Maintenance Services consist of cleaning and checking the external parts of the covered product, as well as the following internal parts of the product: image sensor, mirror (if applicable) and focus screen. If while performing Maintenance Services, Nikon becomes aware that additional services, such as repair, will be necessary and the product may have to be disassembled or parts replaced in the product, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Services, even for such services already performed. However, an estimate for the cost of the repairs to the product will be sent to you, and if you do not approve the repair cost estimate, your product will be returned to you.​

Cleaning internal dust from the product that requires disassembly of the product is not covered under Maintenance Services and will only be performed for a separate charge for each product. Only services specifically listed will be performed under each category.​

Only necessary minor adjustments are included in the Maintenance Services. Adjustments requiring parts or significant labor will only be performed for a separate charge for each product. If while performing Maintenance Services, Nikon becomes aware that adjustments requiring parts or significant labor will be necessary, we will consider this to be request for repair and treat it as such. In this case you will not be charged for the Maintenance Services, even for such services already performed. However, an estimate for the cost of the repairs (adjustment) to the product will be sent to you, and if you do not approve the repair (adjustment) cost estimate, your product will be returned to you.​

Maintenance Services include installing updates to the firmware in your product. After these firmware updates, the product may no longer be compatible with your other devices, even if they were compatible prior to having Maintenance Services performed.​

Maintenance Services are only available for products where specifically indicated. Please do not request Maintenance Services for any other products.​

If you have any questions, please contact Customer Service.​